Terms & Conditions

Terms & Conditions

Last Updated : September 15, 2026

Welcome to Automation 2 World. These Terms & Conditions govern your use of our website, products, quotation services, sourcing services, surplus inventory services and related services.

By accessing or using our website, you agree to these Terms & Conditions. If you do not agree with these terms, please do not use the website.

Automation 2 World operates from Bhavnagar, Gujarat, India, and serves customers in India and international markets.

1. About Automation 2 World

Automation 2 World provides industrial parts sourcing and supply services, including industrial automation components, electrical equipment, instrumentation, machinery components, test and measurement equipment, replacement parts and other industrial products.

Our inventory may include products that are:

  • New
  • Unused
  • Open box
  • Surplus
  • Used
  • Refurbished
  • Obsolete
  • Discontinued

Product availability, condition and specifications vary by individual item.

2. Website Use

You may use this website for legitimate purposes, including:

  • Searching for industrial products
  • Submitting product enquiries
  • Requesting quotations
  • Contacting our team
  • Submitting surplus inventory
  • Reviewing product information
  • Accessing educational and informational content

You must not use the website to:

  • Submit false or misleading information
  • Attempt unauthorized access
  • Interfere with website operation
  • Upload malicious software
  • Abuse enquiry or submission forms
  • Copy or reproduce website content for unauthorized commercial purposes
  • Use the website for unlawful activities

We reserve the right to restrict or terminate access where misuse is suspected.

3. Product Information

We make reasonable efforts to provide accurate product information, including:

  • Manufacturer
  • Model number
  • Part number
  • Product description
  • Condition
  • Photographs
  • Specifications
  • Quantity
  • Availability

However, product information may change, and errors or omissions may occasionally occur.

Customers should verify important specifications and compatibility before purchasing.

4. Manufacturer Names & Trademarks

Manufacturer names, logos, product names, model numbers and trademarks displayed on our website belong to their respective owners.

Their use on our website is intended to identify products and provide accurate product information.

Automation 2 World is an independent sourcing and supply company and is not necessarily an authorized distributor, representative or affiliate of the manufacturers whose products may appear on the website unless specifically stated.

5. Product Availability

Product availability can change without notice.

A product shown on the website may become unavailable due to:

  • Prior sale
  • Inventory changes
  • Supplier availability
  • Stock discrepancies
  • Product reservation
  • Listing or pricing errors

Submitting an enquiry or quotation request does not automatically reserve a product unless we confirm the reservation in writing.

6. Pricing & Quotations

Prices displayed on the website or provided during an enquiry may be subject to change.

A quotation may depend on:

  • Product availability
  • Quantity
  • Product condition
  • Shipping destination
  • Shipping method
  • Applicable taxes
  • Customs requirements
  • Duties and import charges
  • Payment terms
  • Validity period stated in the quotation

A quotation is not a final sales contract until accepted and confirmed by Automation 2 World.

7. Orders

An order is considered accepted only after the relevant commercial details have been confirmed by us

We reserve the right to decline or cancel an order where:

  • The product is unavailable
  • There is an incorrect listing or pricing error
  • Product information cannot be verified
  • Payment cannot be confirmed
  • The requested transaction cannot reasonably be completed
  • There are legal, regulatory or logistical restrictions

If an order is cancelled after payment has been received, any applicable refund will be handled according to the agreed transaction terms.

8. Used, Surplus & Refurbished Products

Used, surplus, open-box and refurbished products may have characteristics different from factory-new products.

Depending on the item, there may be:

  • Cosmetic marks
  • Packaging damage
  • Signs of previous installation
  • Missing original packaging
  • Limited accessories
  • Previous service or refurbishment
  • Age-related characteristics

The condition stated on the individual product listing or quotation should be reviewed before purchase.

Where testing or warranty information is provided, it applies only according to the specific terms stated for that product.

9. Obsolete & Discontinued Parts

Automation 2 World may source obsolete, discontinued or legacy industrial components

The availability of such products depends on existing inventory and sourcing opportunities.

Because older equipment can vary significantly in revision, specification and compatibility, customers should verify the exact part number and application requirements before purchasing.

Providing a similar model does not mean that it is automatically compatible with the customer’s equipment.

10. Compatibility

Customers are responsible for confirming that a product is suitable for their specific application

Automation 2 World may provide available product information or sourcing assistance, but unless expressly agreed in writing, we do not guarantee compatibility with a particular machine, system, application or installation.

Where compatibility is important, customers should provide the complete model number, revision, specifications and application information before placing an order.

11. Shipping & Delivery

Shipping arrangements depend on the individual transaction.

Delivery time may be affected by:

  • Product availability
  • Order processing
  • Shipping method
  • Destination
  • Customs clearance
  • Import requirements
  • Carrier delays
  • Weather or other events outside our control

International customers may be responsible for applicable:

  • Import duties
  • Customs charges
  • Taxes
  • Clearance fees
  • Local regulatory requirements

Unless specifically stated in writing, such charges are not necessarily included in the quoted product price.

12. International Orders

Customers outside India are responsible for ensuring that purchased products can legally be imported and used in their destination country.

Customers should check applicable:

  • Import regulations
  • Product restrictions
  • Customs requirements
  • Certification requirements
  • Local electrical or safety standards
  • Taxes and duties

Automation 2 World does not guarantee that every product is permitted for import into every country.

13. Payment

Payment methods and payment terms will be specified in the relevant quotation, invoice or order confirmation.

We may require payment before shipment depending on the transaction and agreed terms.

An order may not be processed or shipped until the required payment has been successfully received and verified.

14. Returns & Refunds

Return and refund eligibility depends on the individual product, condition and agreed transaction terms.

Customers should review the applicable return conditions before completing a purchase.

Where a return is approved:

  • The product may need to be returned within the specified period.
  • The item should generally be returned in the condition required by the applicable return terms.
  • Certain products may not be eligible for return.
  • Shipping costs may be non-refundable unless otherwise agreed.
  • Refunds may be processed after the returned product has been received and evaluated.

Any product-specific warranty or return policy takes precedence over general statements on this page where applicable.

15. Warranty

Not every product carries a warranty.

Where a warranty is offered, the warranty period and conditions will be stated in the applicable product listing, quotation, invoice or written agreement.

Unless specifically stated otherwise, Automation 2 World does not provide an implied warranty that every product will meet a particular application or operating requirement.

16. Sell Your Surplus

Our Sell Your Surplus service allows businesses and organizations to submit information about excess industrial inventory.

Submitting inventory does not guarantee that Automation 2 World will purchase the items.

We may review:

  • Product type
  • Manufacturer
  • Part number
  • Quantity
  • Condition
  • Packaging
  • Inventory age
  • Location
  • Photographs
  • Documentation

We may decide that certain items are unsuitable for purchase or sourcing.

Any purchase offer will be subject to separate commercial terms agreed between the parties.

17. User-Submitted Information

When you submit product information, photographs, documents, inventory lists or other material through our website, you confirm that you have the right to provide that information.

You should not upload:

  • Confidential information belonging to another party
  • Personal information that is not necessary
  • Passwords or security credentials
  • Sensitive documents unrelated to your enquiry
  • Material that violates applicable law

We may use submitted information to evaluate your enquiry, provide services and communicate with you in accordance with our Privacy Policy.

18. Intellectual Property

Unless otherwise stated, website content belongs to Automation 2 World or is used with appropriate permission.

This may include:

  • Website design
  • Text
  • Graphics
  • Images
  • Logos
  • Page layouts
  • Icons
  • Original content
  • Other website materials

You may not reproduce, distribute, modify or commercially exploit our original website content without written permission.

Manufacturer trademarks and product intellectual property remain the property of their respective owners.

19. Third-Party Websites

Our website may contain links to third-party websites, marketplaces, manufacturers or service providers.

These external websites operate independently and may have their own:

  • Terms & Conditions
  • Privacy Policies
  • Return policies
  • Payment procedures
  • Shipping terms

Automation 2 World is not responsible for the content, availability, security or practices of third-party websites.

20. Website Availability

We aim to keep the website available and functioning properly, but we do not guarantee uninterrupted access.

The website may occasionally be unavailable because of:

  • Maintenance
  • Technical problems
  • Hosting issues
  • Security events
  • Network interruptions
  • Updates
  • Circumstances outside our control

21. Limitation of Liability

To the extent permitted by applicable law, Automation 2 World will not be responsible for indirect, incidental, consequential or special losses arising from the use of our website, products or services.

This may include losses related to:

  • Production downtime
  • Loss of business
  • Loss of revenue
  • Loss of data
  • Project delays
  • Equipment downtime
  • Third-party actions

Nothing in these Terms & Conditions is intended to exclude liability that cannot legally be excluded under applicable law.

22. Force Majeure

We will not be responsible for delays or failures caused by circumstances beyond our reasonable control.

These may include:

  • Natural disasters
  • War or civil unrest
  • Government restrictions
  • Transportation disruptions
  • Customs delays
  • Strikes
  • Major technical failures
  • Epidemics or pandemics
  • Supplier disruptions
  • Carrier delays

23. Changes to These Terms

We may update these Terms & Conditions from time to time.

Changes may be made to reflect:

  • Changes in our services
  • Website updates
  • Business practices
  • Legal requirements
  • New products or services

The updated version will be published on this page with a revised Last Updated date.

24. Governing Law

These Terms & Conditions shall be interpreted in accordance with applicable laws of India, subject to any mandatory consumer or other legal protections that may apply to a particular customer or transaction.

Any dispute will be handled in accordance with the applicable legal and contractual framework.

25. Contact Us

If you have questions about these Terms & Conditions, products, quotations, orders or sourcing services, please contact us.

Automation 2 World

Location: Bhavnagar, Gujarat, India
 Email: sales@automation2world.com
 Phone: +91 98251 89965
 Website: www.automation2world.com

For questions regarding these Terms & Conditions, please include “Terms & Conditions” in your email subject.

Final Notice

By using the Automation 2 World website, submitting an enquiry, requesting a quotation or proceeding with a transaction, you acknowledge that you have read and understood these Terms & Conditions and agree to the terms applicable to your use of our website and services.

Automation 2 World

Industrial Parts. Global Solutions.

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